Frequently Asked Questions

Quick answer to common questions.

Most custom sublimated sportswear has a minimum initial order of 10 units. Minimums vary for cut & sew garments, socks, caps, hats and other accessories.

Most sublimated sportswear takes approximately 4–5 weeks. Winter wear, cut & sew products and accessories may require longer.

Yes, for selected products and where production capacity allows. A 10% urgent production surcharge applies. Contact us with your required delivery date so we can confirm availability.

Yes. When using our existing design collection as a starting point, we provide up to three initial mock-ups at no additional charge. Substantial original artwork or artwork digitisation may incur an additional fee.

Yes. Send us your design, artwork or inspiration and we'll review what is required to make it production-ready.

Yes. We can work with your existing colours and branding. The available colour-matching method depends on the garment, fabric and manufacturing process.

Yes. Applicable custom sportswear can include school or club logos, sponsor logos, player names, numbers and other personalisation. Standard personalisation is generally included in our sportswear pricing.

Yes. Try-on sizing sets are available for most sportswear and winter garments. Our standard try-on range is generally K4 to 3XL, with broader manufacturing sizes available for many products.

Yes. We can create a dedicated Online Ordering Portal where participants select their products, sizes and personalisation and pay individually.

Yes. Australian schools can provide a Purchase Order number for school or departmental payment. Schools generally receive 21-day payment terms.

For many sublimated sportswear products, eligible top-up orders have no minimum quantity. Some custom-manufactured products have different requirements.

Yes. We supply schools, clubs and organisations Australia-wide, with free standard delivery to most Australian locations. A surcharge may apply to some regional, remote or higher-cost locations.