Delivery and Returns

Delivery Timeframes

Delivery timeframes vary depending on the product type and order requirements.

Standard Production Timeframes (Warehouse Delivery)

The following timeframes refer to delivery to our warehouse, calculated from the order date and confirmation:

• • Sublimated Garments: approximately 4–6 weeks

  • Jackets & Hoodies: approximately 6–7 weeks

  • Polycotton Jerseys: approximately 7–8 weeks

Door-to-Door Delivery

• • Door-to-door delivery time is in addition to the production timeframe and varies based on:

    • Delivery location

    • Courier service

    • Local or interstate shipping

  • Customers should allow additional transit time after warehouse delivery.

Urgent / Priority Delivery

• • Customers may request urgent or priority delivery for an additional 15% surcharge.

  • Urgent delivery is subject to factory confirmation and production capacity.

  • Urgent delivery is not guaranteed and must be confirmed by Briz Sports in writing before order confirmation.

Why this wording works

• • Clearly separates production time vs delivery time

  • Avoids any guaranteed-date exposure

  • Makes the 15% surcharge conditional, not automatic

  • Forces written confirmation, which protects you operationally

  • Consistent with your T&Cs and ACL expectations

If you want, I can now:

• • Merge this into the full Delivery & Returns Policy

  • Create a simple delivery timeline graphic for parents

  • Align wording with Briz Sports & Briz Sports

  • Add a “What affects delivery times” disclaimer