Briz Sports - Terms & Conditions

1. Business Details

Briz Sports is operated in Australia by Briz Apparel Group Pty Ltd (“Briz Sports”, “we”, “us”, “our”).

2. Pricing & GST

• • All prices are quoted in Australian Dollars (AUD).

  • Prices are subject to 10% GST, unless stated otherwise.

  • Prices may change prior to order confirmation.

3. Custom Sportswear Orders

• • Briz Sports specialises in custom-made and customised sportswear.

  • Customers are responsible for reviewing and approving all artwork, colours, sizes, and specifications prior to production.

Artwork Vectorisation Fee

• • • Artwork supplied as photographs, screenshots, hand drawings, low-resolution images, or other non-vector formats may require vectorisation before production. A Vectorisation Fee starting from $100 + GST applies and must be paid prior to commencement.

    • For orders of 100 units or more, the standard $100 vectorisation fee will be credited against the final order value. For orders of less than 100 units, the fee remains payable and is not credited. Vectorisation fees are non-refundable, regardless of whether an order proceeds.

    • Additional charges may apply for complex or highly detailed artwork. The Vectorisation Fee covers artwork preparation for production purposes only. Editable vector artwork files remain the property of Briz Sports and are not included unless otherwise agreed in writing.

4. Order Confirmation & Payment Terms

• • A 50% deposit plus GST is required to confirm most orders.

  • The balance must be paid in full before shipment, unless agreed otherwise.

Accepted payment methods include EFT, credit card, PayPal, and bank cheque.

5. Production & Delivery Timeframes

• • Production lead times vary by garment type and order volume.

  • All timelines are estimates only and commence from final approval and payment receipt.

6. Quality Control & Defects

• • All garments are inspected before dispatch.

  • Manufacturing defects are handled in accordance with Australian Consumer Law.

  • Claims must be lodged within 14 days of delivery, with supporting photos and order details.

Not considered defects:

• • Approved designs or colours

  • Fit or sizing preference

  • Wear and tear or misuse

7. Sizing Responsibility

• • Size charts and samples are guides only.

  • Customers are responsible for confirming sizing prior to production.

  • No exchanges or refunds for sizing errors once production has commenced.

8. Cancellations, Changes & Refunds

1. • A 48-hour change window applies from order confirmation, provided production has not commenced.

   • Cancellations within 48 hours may receive a partial refund, less setup costs.

   • Orders cancelled after 48 hours are non-refundable.

   • No cancellations or refunds once production has commenced, except as required by Australian Consumer Law.

9. Delivery

• • Delivery fees (if applicable) will be shown on the invoice.

  • Briz Sports is not liable for delays caused by freight providers or external events.

10. Branding & Labelling

• • Standard internal labels may be applied for compliance and care instructions.

  • Branding changes must be requested before production begins.

11. Intellectual Property

• • All Briz Sports designs and layouts remain the intellectual property of Briz Apparel Group Pty Ltd, unless agreed otherwise.

  • Customers confirm they hold rights to any supplied artwork or logos.

12. Limitation of Liability

• • Briz Sports is not liable for indirect or consequential losses to the extent permitted by law.

  • Liability is limited to repair, replacement, or refund under Australian Consumer Law.

13. Governing Law

These Terms & Conditions are governed by the laws of Queensland, Australia.